From September 6th to October 29th, 2021

Use the form below to make an appointment


With the form below, you can make an appointment :

with our Welcome Desk Paris team

for all questions relating to your stay in France (accommodation, information on visa validation, residence permits, health insurance, French courses…).

For a better follow-up, please register with us before your appointment by filling in our on line form

– with CAF agents

for assistance with your on line application for your housing allowances ;

For this process, don’t forget to bring the necessary information on the day of your appointment.

You will need to bring:

  • a valid email address;
  • a RIB (BIC/IBAN format);
  • your rental agreement or lease;
  • contact details of the landlord, the amount of the rent and the room area;
  • whether you are tax-related to your parents;
  • if your parents are receiving benefits, have their beneficiary number and their CIF of belonging (housing department).

Attention: please note that if you are a resident of the Cité internationale universitaire de Paris, if you change rooms, even within the same house, your rights may change : you must inform the CAF of any change.

For telephone appointments, only French numbers can be reached. If you do not have a French number at the moment, we invite you to make an appointment on site.

If your request does not concern the accommodation assistance procedure, you can, like any Parisian, make an appointment with an expert of the Caf de Paris via the > Contact my Caf.

– with Health Insurance agents

for your CPAM registration ;

– with a Pôle Emploi advisor

for your student job or internships searches and help about CV

You can’t make an appointment with CAF, CPAM or Pôle Emploi? The reason is that the Welcome Desk Paris will be closing on Friday 29th, October and all the slots are full. You can make an appointment with the Welcome Desk team for advice, contact acc&ss by email through the acc&ss contact form or contact CAF, CPAM or Pôle Emploi directly, with their usual contact means, as our partners won’t be at Cité internationale universitaire de Paris after October 29th.

After the end of the Welcome Desk Paris, the acc&ss Paris Centre team will continue to accompany you


You will also find below all useful contacts with our other partners :

– Préfecture de Police de Paris

All the useful links for your dematerialised steps related to your application for a residence permit and the steps specific to the Prefecture de Paris de Police are referenced on the web site of the Welcome Desk Paris below.


Use the dedicated email address to benefit from the APEC services offered as part of the Welcome Desk Paris: individual interviews and web workshops (job search for young graduates)


Benefit from a dedicated email address of the ADIL of Paris to be informed about your rights and obligations as tenants.

Préfecture de Police de Paris

Préfecture de Police de Paris

For your procedures related to residence permits, the Paris prefecture informs you that most of the procedures of students and researchers are now dematerialised. There is almost no reception in the prefecture, and the very few receptions are only by appointment.

  • Algerian nationals with a long-stay visa marked “student” and holders of a long-stay visa marked “student – mobility” « étudiant – mobilité » must apply for their residence card on the ANEF web  site (Administration Numérique des Etrangers en France).
  • Holders of a short-stay visa bearing the mention « étudiant concours » and having passed the examination for which the visa was issued, as well as holders of a visa « mineur scolarisé » having reached their majority, if they reside in Paris, must contact the Reception Centre for foreign students of the Paris Police Prefecture (centre de réception des étudiants étrangers) using the online contact form
  • Applications for the renewal of student residence permit (validadated student VLS TS or residence permit) are also made online on the ANEF web site (Administration Numérique des Etrangers en France) .
  • Applications for APS or RECE – Recherche d’Emploi Création d’Entreprise (Job Search Business Creation ) residence card are to be submitted with an appointment to be taken on the préfecture web site
  • The first applications (in case of a long-stay visa valid for 3 months with the mention of a residence card to be requested, “carte de séjour à solliciter”) and the applications for the renewal of residence permits Passport Talent Chercheur are also online only, on the NEF web site (Administration Numérique des Etrangers en France)
  • How to go and get your residence card:you have been informed that your residence permit is ready : make an appointment on the web site of the préfecture de Police de Paris to go and retrieve it.

How to know everything about students processes in Paris préfecture:

How to know everything about Passeport Talent processes in Paris préfecture: 

Any application for a residence permit (renewal or change of status) filed on the ANEF less than 2 months before the expiry of this permit will be subject to a delay fee of € 180 !

To avoid paying a late fee, you must file your renewal application between 2 and 4 months before the expiry date of your residence permit.

The application for the renewal filed after the date of expiry of the residence permit shall remain accepted until 6 months after the date of expiry but a late fee shall be applied.


APEC (Association pour l’emploi des cadres)

Are you a student who is at the end of your academic endeavour and keen to prepare yourself for your professional career?

An advisor from APEC will provide:

personalized suggestions online:

  • every Thursday from September 8th to October 28th, 2021 (BEWARE, update : no appointment on Thursday 28th October)
  • with a 30 minutes individual appointment ,
  • on Thursday afternoon  from 1 pm to 5 pm (except Thursday 28th October)

In order to obtain an appointment, please contact APEC by email to

visuel APEC jeunes diplômés

3 APEC webinars

  • to guide and give pieces of advice to group of young profesionals
  • on Tuesday 21st, September from 12 to 2 pm,
  • on  thursday 7th, October from 3 to 5 pm,
  • on Tuesday 19th, October from 5 pm to 7 pm.
  • Prior registration by email required.

APEC 2-hour web workshops are interactive and engaging.

They can welcome up to 15 participants with the following objectives :

  • identify what you need to work on and how to complete your job search, work-study contract or end-of-school internship
  • to increase efficiency in your efforts
  • be able to move forward at your own pace at the end of the workshop and have the opportunity to do a follow-up on the following weeks
  • Mobilize key digital APEC tools/resources and services tailored to your situation

To register for the APEC webinars, please contact APEC by e-mail at

visuel atelier APEC

ADIL de Paris

logo ADIL Paris

ADIL 75 (Agence Départementale d’information sur le logement)

A legal advisor from the ADIL 75 will inform  you about your rights and obligations related to your lease, from your arrival in your apartment to your departure, by email with a dedicated email address, during all the duration of the Welcome Desk Paris. Please send your questions to

Do you have a question? Something you’re unsure about?
Welcome Desk Paris is here for you!