Steps in My Process

Start your online process here! A number of tools are at your disposal: online guides to help with the steps in your process, an inbox where you can send all of your questions for acc&ss, a web TV, and the opportunity to be welcome with an appointment by one of our partners (CAF, CPAM, Pôle Emploi) or without appointment by the Welcome Desk Paris team.

2024 Program soon

 The Welcome Desk Paris is closed?! Don’t worry! The acc&ss Paris Centre team is there for you all year round!

The Welcome Desk Paris Services

Contact or make an appointment with the partners of the Welcome Desk Paris

(only during the Welcome Desk Paris)

The Welcome Desk Paris is closed?! Don’t worry, acc&ss Paris Centre is there for you all year round!

The Residence Permit

Préfecture de Police de Paris

Find all the useful links about students’ and researchers’ right to stay in France procedures : on line process on the ANEF website, procedures by appointment or by invitation after submission of the request on a dedicated web page.

acc&ss Paris Centre and the Préfecture de Police de Paris are partners to improve the stay of international students and researchers in Paris.

Useful information

Housing Allowances

Caisse d'Allocations Familiales (CAF) de Paris

The team at the Caisse d’Allocations Familiales (CAF) of Paris can help you fill out your request for housing aid online.
In-person appointments, from Monday to Friday, from 9 am to 5 pm and call appointements on Wednesday.

Make an appointment with CAF

Employment - France Travail

France Travail (Pôle Emploi)

An advisor from the France Travail employment offices can offer you help and direction: preparing your CV and job interviews, establishing your skill set, and offering helpful hints for your student job and internship search.

In-person appointments with the France Travail (ex-Pôle Emploi) advisor, on Tuesdays from 9 am to 5 pm.

Make an appointment

Health Insurance

Assurance Maladie de Paris (CPAM)

Advisors from the CPAM will inform and help you about your rights for universal health insurance (la Protection Universelle Maladie) including Assurance maladie membership, reimbursements, general practitioners, the Vitale card, the Complémentaire Santé Solidaire, preventative health measures…

In-person appointments, on Mondays and Wednesdays, from 9 am to 5 pm.

Make an appointment

Housing Regulations

Agence Départementale d’Information sur le logement (ADIL75)

Information about your rights and responsibilities linked to your rental contract .

Information and contact with ADIL

PhD students and PhDs career - Association Bernard Grégory

Association Bernard Grégory

The ABG (Association Bernard Grégory), guest of the Welcome Desk Paris, will meet you on October 6th, 2023 at the Cité internationale universitaire de Paris.

More details to be announced

Make an appointment with ABG

Ask acc&ss, the international mobility expert, all of your questions!

During the Welcome Desk Paris, the Cité internationale universitaire de Paris acc&ss team and multilingual international students are there to provide information regarding various subjects linked with international mobility and to help you to complete your steps in the administrative process online.

  • On-site welcome at Cité internationale universitaire de Paris without appointment at the Welcome Desk Paris, 17 bd Jourdan, 75014 Paris : Monday to Friday from 9 a.m. to 5 p.m.
  • Online welcome by acc&ss with video-appointments
  • Contact information with acc&ss Paris Centre team when the Welcome Desk Paris is closed

Contact Us


Our Factsheets

Our information sheets are available in French and English.

They are updated and accessible online every year, in September and October, on the Welcome Desk Paris webpages.





Welcome Desk TV

Do you have a question? Something you’re unsure about?
Welcome Desk Paris is here for you!