The Welcome Desk Paris 2020 has closed on October 30th, but the acc&ss team is still available to answer your questions all year long!

acc&ss Paris Centre, a service of the Cité internationale, continues to help and guide international students and researchers: help in administrative procedures, help in the search for housing, practical information on life in Paris & Paris Region, cultural visits and good tips in Paris and Paris Region, learning French…

Please contact acc&ss Paris Centre

From September 7 to October 30, 2020

Steps in My Process

Start your online process here! A number of tools are at your disposal: online guides to help with the steps in your process, a live chat to talk directly with our team, an inbox where you can send all of your questions for acc&ss, a web TV, and the opportunity to make an appointment with one of our partners or with the welcome desk Paris team.

The Welcome Desk Paris Services

Contact or meet with the partners of the Welcome Desk Paris

Crous de Paris

Crous de Paris

The Crous of Paris has information for you regarding student housing, scholarships, the CVEC (contribution to student and campus life), social assistance, family assistance, culture, …


  • Digital presence on the acc&ss website

The Residence Permit

Antenne de la Préfecture de Police de Paris à la Cité internationale

They process requests related to your residence permit on an appointment basis.


Housing Allowances

Caisse d'Allocations Familiales (CAF) de Paris

The team at the Caisse d’Allocations Familiales (CAF) of Paris can help you fill out your request for housing aid online.
In-person and video call appointments: Monday to Friday from 9 a.m. to 5 p.m.


Pôle Emploi

An advisor from the Pôle Emploi employment offices can offer you help and direction: preparing your CV, establishing your skill set, and offering helpful hints for your job search.

In-person and video call appointments: Tuesdays from 9 a.m. to 5 p.m.

Housing Regulations

Agence Départementale d’Information sur le logement (ADIL75)

Inform you of the rights and responsibilities linked to your rental contract throughout the entirety of your stay.

Video calling by appointment : Thursday 9 a.m. – 1 p.m.

Health Insurance

Assurance Maladie de Paris (CPAM)

your right to universal health insurance (la Protection Maladie Universelle) including Assurance maladie membership, reimbursements, general practitioners, the Vitale card, the CMUC, preventative health measures…

In-person and video call appointments: Monday to Wednesday from 9 a.m. to 5 p.m.

Work Permits

Direction régionale des entreprises, de la concurrence, de la consommation, du travail et de l’emploi (DIRECCTE)

Provisional work authorizations, legislation regarding student jobs, and how to change from student to employee status.

In-person and video call appointments: Thursdays from 9 a.m. to 1 p.m.

Ask acc&ss, the international mobility expert, all of your questions!

The Cité internationale universitaire de Paris’ acc&ss team and multilingual international students are there to provide information regarding various subjects linked with international mobility and to help you to complete your steps in the administrative process online.

  • In-person appointments: Monday to Friday from 9 a.m. to 5 p.m.
  • Online presence on the acc&ss website

Welcome Desk TV

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Facebook Live

Our Factsheets

Our multilingual files (French, English, Spanish, Mandarin)


Are you a resident of the Cité internationale universitaire de Paris?

Discover Your Digital Kit for the New School Year (soon)

Do you have a question? Something you’re unsure about?
Welcome Desk Paris is here for you!